Vinted Shoppers Voice Anger Over Sizing Changes
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has altered its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants are posting online stating that platform listings now display a different size category than originally posted because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to review their products and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Changes
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
Member Experiences
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, from Glasgow, said garments she listed with size 14 tags were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods due to shopper criticism.
